Terms of Use
Terms Of Use
SUBJECT TO CHANGE
All models and prices displayed are subject to change without prior notice. MAS, Inc. endeavors to ship the exact item ordered at all times, however, due to activities beyond its control i.e. model changes or manufacturers product discontinuance, we reserve the right to provide a comparable product whenever necessary. In the event of substitution for any reason other than model year changes or updates, the customer will be contacted prior to the shipment of the replacement item.
SHIPPING CHARGES
Shipping charges are based on shipments within the 48 contiguous United States.
INTERNATIONAL SHIPMENTS
MAS, Inc. can ship internationally upon request, however these shipments may be denied or assessed additional freight charges. In addition, some products do not work in other countries and may not be supported by the manufacturer. MAS, Inc. is not responsible for returns and replacements of defective goods shipped internationally.
DELIVERY TIMES
Orders are generally shipped within 7 days after receipt of order. If you have a valid e-mail address on record, you will receive order confirmations, backorder notifications, and shipping confirmations via e-mail. Backorders and package tracking may be accessed in the “My Account” section under “Order Status”. Contact Customer Service with any issues regarding shipments or backorders.
SHIPMENT DAMAGES
All shipments must be thoroughly inspected before signing for a product. If you suspect there may be damage or cannot fully inspect the product, make a memo on the delivery receipt describing the damage. Once the shipment has been signed as acceptable, the consignee takes ownership of the shipment.
If a shipment has been damaged the following must be done::
- Contact Customer Service immediately describing the damage. Carriers have limited time frames in which claims can be filed and they vary by carrier. Claims that have been submitted after the carrier’s claim window may be denied.
- Keep the product and all packaging for carrier inspection. Claims will be denied if the item or packaging is not available for inspection.
- MAS, Inc. must obtain confirmation of damages and initial approval that the carrier’s claim procedures have been met to ship a replacement.
- Credits are given on paid claims.
RETURNS POLICY
- All returns require a Return Authorization (RA) from MAS, Inc. Customer Service.
- Items returned must be in a new, resalable condition including all packaging and accessories. Any item returned used, damaged, or in poor condition is subject to restocking charges or refusal.
- Defective items must follow manufacturers’ defective policies and may not require a return to MAS, Inc. facilities. Customer Service may direct the customer to the manufacturer’s website or product repair line for more information.
- A call tag may be issued if the return is due to shipper error or product defect as determined by the Customer Service representative. Otherwise, return shipping charges are the responsibility of the consignee.
- MAS, Inc. assumes no obligation to accept returns or issue credit for any product(s) received by MAS, Inc. which has not been authorized with a Return Authorization in advance.
PRODUCT FAILURE
Most manufacturers require warranty and technical support issues to be handled via their call centers or websites. Customer service can provide this information or an RA if MAS is authorized to take back defective items per the manufacturer’s approval. Items shipped internationally may not be returned or replaced.
OWNERSHIP AND USE OF INFORMATION
All materials in the generation of this Site, including but not limited to audio, images, software, text, and video clips (the “Content”), are protected by copyright under U.S. copyright law, international conventions, and other copyright laws. You cannot use the Content, except as specified herein. You must agree to follow all instructions on this Site limiting the way you may use the Content. There are, or may be, a number of proprietary logos, service marks, and trademarks found on this Site. By making them available on this Site, MAS, Inc. is not granting you any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.
RIGHT TO CHANGE THESE TERMS AND CONDITIONS OF USE OR CONTENT ON THE SITE
MAS, Inc. may add to, change, or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes. MAS, Inc. may add, change, discontinue, remove, or suspend any other Content posted on this Site, including features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.
INDEMNIFICATION
You agree to indemnify, defend, and hold MAS, Inc. and all of its agents, directors, employees, information providers, licensors and licensees, officers, and parent (collectively, “Indemnified Parties”), harmless from and against any and all liability and costs (including, without limitation, attorneys’ fees and costs), incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms and Conditions of Use or the foregoing representations, warranties, and covenants. You will cooperate as fully as reasonably required in MAS, Inc.’s defense of any claim. MAS, Inc. reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and you shall not in any event settle any matter without the written consent of MAS, Inc..
DISCLAIMER OF WARRANTIES AND DAMAGES; LIMITATION OF LIABILITY
YOUR USE OF THIS SITE IS AT YOUR OWN RISK. THIS SITE (INCLUDING ALL CONTENT AND FUNCTIONS MADE AVAILABLE ON OR ACCESSED THROUGH THIS SITE) IS PROVIDED “AS IS.” TO THE FULLEST EXTENT PERMISSIBLE BY LAW, WITH REGARD TO THE CONTENT ON THIS SITE, MAS, INC. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER (1) FOR THE ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF ANY CONTENT PUBLISHED ON OR AVAILABLE THROUGH THE SITE; (2) THAT THE SERVER THAT MAKES THIS SITE AVAILABLE IS FREE OF VIRUSES OR OTHER COMPONENTS THAT MAY INFECT, HARM, OR CAUSE DAMAGE TO YOUR COMPUTER EQUIPMENT OR ANY OTHER PROPERTY WHEN YOU ACCESS, BROWSE, DOWNLOAD FROM, OR OTHERWISE USE THE SITE.
UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO MAS’S NEGLIGENCE, SHALL MAS BE LIABLE FOR ANY CONSEQUENTIAL, DIRECT, INCIDENTAL, INDIRECT, PUNITIVE, OR SPECIAL DAMAGES RELATED TO (A) THE USE OF, (B) THE INABILITY TO USE, OR (C) ERRORS OR OMISSIONS IN THE CONTENTS AND FUNCTIONS OF THIS SITE, EVEN IF MAS OR AN AUTHORIZED REPRESENTATIVE THEREOF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL MAS’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR OTHERWISE) EXCEED $100.00.
GENERAL PROVISIONS
These Terms and Conditions of Use and any additional terms posted on this Site together constitute the entire agreement between MAS, Inc. and you with respect to your use of this Site. Any cause of action you may have with respect to your use of this Site must be commenced within one (1) year after the claim or cause of action arises. If for any reason a court of competent jurisdiction finds any provision of these Terms and Conditions of Use, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of this agreement, and the remainder of these Terms and Conditions of Use shall continue in full force and effect. These Terms and Conditions of Use shall be governed by and construed in accordance with the laws of the State of Ohio, United States of America, without reference to its conflicts of law rules.
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